Mission & Vision

“Our Vision is to be a leading corporation in our core businesses by providing products and services of superior values and by sustaining consistent long-term growth in volume and profitability.

We shall strive to achieve responsible commercial success by satisfying our customers’ needs, giving superior performance to our shareholders, providing rewarding careers to our people, cultivating mutually beneficial relationship with our business associates, caring for the society and the environment in which we operate, and contributing towards the progress of our nation."

Self healing

Saya minat Wolfverine. Sebab ia mampu pulih sendiri.

Karekter leader perlu ada self healing. Self healing daripada segalanya.

Diwaktu kita dihujani 1001 cabaran dugaan dan ujian, seorang ketua tak boleh nak harapkan ambulan jururawat doktor datang membantu.

Ya kawan, jadilah seperti Wolfverine jika anda mahu jadi ketua!

Timing is Everything

When the strike of the hawk breaks the body of its prey, it is because timing.

The timing is similar to the release of the trigger.

-Sun Tzu

Effective Decisions

The quality of decision is like the well-timed swoop of a falcon.

-Sun Tzu

Kaizen

Art of War

1. Know your enemy, know yourself, and in 100 battles you will never be in peril. 

2. Avoid what us strong, attack what us weak.

3. To win 100 battels is not the height of skill, to subdue the enemy without fighting is.

4. Chapter 1(Laying plan)

Unity and harmony

Earth have 5 differences terrains (restrictions, freedom, danger, security, distances)

Leader have 5 criteria (wisdom, sincerity, courage, dicipline, benevolenve) 

Modify plan

5. Chapter 2 (Waging war)

Cost of war is very high

Leadership create good victory

Winning the war quickly and ensure the success.

6. Chapter 3 (attack by stratagem)

Complete destruction of the enemy should be avoided, as it not benefit anyone

Winning without destruction is excellence 

Unity is determine the strength of the army not the size

We should decide to sorround and attack

The once who win the war know when to fight or when to not.

Use tactics witout strategy lead to defeated

7. Chapter 4 (tactical dispositions)

Good fighters are well prepared 

Making no mistakes win the battles

The elements of winning the war

Measurements

Extimation of quanitity

Calculations

Balance of chances

Victory

Measurement are derived from the earth

Determine the quantity

By calculations

To decide the chances

And victory by the right of choices 

8. Chapter 5 (energy)

A small force controlled same as a larger forces, it is a matter of dicipline and coordination of orders

Direct and indirect order such as

Music

Color

Creativity and timing

Weakness and strength

9. Chapter 6 (strength and weakness)

Nothing remains constant in battles

10. Chapter 7 (maneuvering)

In order to win, we should stay united.

Enough with the danger of the enemy, what matters if the presence of the general’s mind

11. Chapter 8 (variation in tactics)

There are 5 major faults that effected the generals

A. Racklessness whicb lead to destruction

B. Cowardness that lead to capture

C. Quick temper which provoke by insaoult 

D. High sensitive of honor lead to the shame

E. Over concern of his man make him worried

The positive of army is subdue by one of the above

12. Chapter 9 (the army on the march)

There are 4 types of grounds

1. Mountains

2. Rivers

3. Salt marshes

4. Plains

Each of the types have advantages and disadvantages

Whicb is need to utilize properly

Observing the enemy, the element such as birds, animals, trees, we can figure out the strength of the enemy

The general control his army by 

FAITH

HUMANITY

Controlled by IRON DISCIPLINE

13. Chapter 10 (terrain)

There is 6 types of terrain

Accessible ground

Intengilibe ground, can not be occupied when it is abandoned 

Temperaising groung which us not suitable for both

Narrow passages which need to be occupied first

Persitative ground which is need to be occupied first or not at all

Great distance from the enemy

6 clamity which is general which is general responsible

FLIGHT

INSUBORDINATION 

RUINS

COLLAPSE

DISORGANIZATION 

ROUT

14. Chapter 11 (nine situations)

Dispersive ground

Facile

Contentious

Open

Intersecting highways

Serious

Difficult 

Hemmed in

Desprate 

15. Chapter 12 (attack by fire)

Five ways to attack by fire

BURNING THE CAMP

STORE

DROPING THE FIRE

attack when the time is right

By using water, the enemy can be intersepted by not their belonging

16. Chapter 13 (The use of spies)

Information of enemy is crucial

5 types of spies

LOCAL

INWARD

CONVERTED

DOOMED

SURVIVING SPIES

Teamwork

"Coming together is a beginning.
Keeping together is progress.
Working together is success."

(Henry Ford)

8 ways leads to success

1. Passion

2. Work

3. Focus

4. Push

5. Ideas

6. Improve

7. Serve

8. Persist

7 Tips for more effective time management

Time, having enough of it, is a challenge for many small business owners. There just never seems to be enough time to get everything done, especially when you're wearing a lot of different hats and taking on many different roles in order to run your business. Not only is it frustrating, but it can be stressful to feel like you're bouncing from task to task and never really crossing things off your list.

While we can't change the number of hours in the day, we can change the way we use them in order to manage time better and become more productive. It's not easy, and it can take a great deal of commitment and discipline, but it's possible to make time an ally of your business, not an enemy. Here are a few time management and productivity tips to help you join forces with time and become more productive.

Set Goals

The foundation of good time management is knowing where you're going and how to get there, and goals can help you create a plan to do it. In fact, it's hard to accomplish anything without specific and measurable SMART goals. When it comes to time management and productivity, it's the small, short-term goals that matter most.

You can start by breaking down your long-term goals into monthly goals, then break them down even further into weekly and even daily goals. Your goals for each day will help you set a target and measure when you've hit it successfully.

Pick a System and Commit

There are many time management and productivity systems, including specific software, online apps and even overall philosophies. It really doesn't matter what system or approach you use, only that it's something that you buy into, understand fully and keep up with.

If you struggle finding an approach to time management that you can commit to fully, try combining the ideas of a few different philosophies to create the perfect time management and productivity tool for you.

Find Your Productivity Zone

Some people are most productive first thing in the morning, when their minds are fresh and before everyone else is awake. Some people prefer digging into important work mid-day when their momentum is full-throttle; and still others are night owls who leave the most important work for the end of the day when ideas and concepts have had time to settle.

You can cut down on the time it takes you to complete your work by identifying when you work best and are most productive, and planning your most important work for that time. You can boost your productivity even more if you're able to reduce distractions and interruptions during this focused work time.

Know Your Priorities

You may never get everything done, every day. If you do and find that it results in boredom, it may be time to expand your horizons and stretch yourself just a bit more. But for most of us, there will always be a few items leftover every day that we didn't get completed. The only time this is dangerous is when that leftover item is a high-priority item with a deadline attached. In order to avoid that from happening, take time to clarify what your priorities are and then schedule in the time to do your most important tasks when you are most productive.

Track Your Time ... All of It

Time tracking with a dedicated time tracking tool can be an excellent way to manage time, even when you don't need to track your time spent on client or billable work. Tracking your time across the board can help you increase productivity in two powerful ways. First, time tracking can keep you focused on the task you're working on right at that moment. After all, there's no better concentration reminder than a ticking clock.

Second, time tracking can give you a picture of exactly where your time is being spent, day in and day out, over the long term. This could be eye-opening, and can provide a valuable insight into how you want to spend your time, how you actually spend it, and what changes you may need to make to shift the balance.

Determine What to Delegate

When you have more on your plate than you can handle yourself, it's time to delegate. A good way to start with delegation is by determining what tasks are essential, but not necessarily essential for you to do yourself. Then, it's a matter of finding the right employees or subcontractors and creating a team built on trust, respect and shared goals. It's not always easy, but once you have a support team in place and can delegate effectively, your productivity and potential will skyrocket.

Go One Day at a Time

You can certainly plan out your week, month and even year in some respects so you have an idea of what you will be working on and when, but when it comes to real-life implementation, start with today. Not only do you not know exactly what tomorrow has in store for you, but focusing on the here and now can help you stay present and engaged. Take the lessons learned from each day, especially as they relate to productivity and time management, and apply them to tomorrow. You may even end up ahead of where you wanted to be when you move along day-by-day.

Porter's Five Generic Strategies

Type 1: Cost Leadership - Low cost
Type 2: Cost Leadership - Best value
Type 3: Differentiation
Type 4: Focus - Low cost
Type 5: Focus - Best Value

Advantages of Management by Objectives

1. Motivation

Involving employees in the whole process of goal setting and increasing employee empowerment. This increases employee job satisfaction and commitment.

2. Better communication and Coordination 
Frequent reviews and interactions between superiors and subordinates helps to maintain harmonious relationships within the organization and also to solve many problems.

3. Clarity of goals

4. Subordinates tend to have a higher commitment to objectives they set for themselves than those imposed on them by another person.

5. Managers can ensure that objectives of the subordinates are linked to the organization's objectives.

Management by Objectives

Management by Objectives (MBO) is a process of defining objectives within an organization so that management and employees agree to the objectives and understand what they need to do in the organization.

The term "management by objectives" was first popularized by Peter Drucker in his 1954 book 'The Practice of Management'.

The essence of MBO is

• participative goal setting, 
• choosing course of actions and decision making. 

An important part of the MBO is the measurement and the comparison of the employee’s actual performance with the standards set.

Ideally, when employees themselves have been involved with the goal setting and choosing the course of action to be followed by them, they are more likely to fulfill their responsibilities.

According to George S. Odiorne, the system of management by objectives can be described as a process whereby the superior and subordinate managers of an organization jointly identify its common goals, define each individual's major areas of responsibility in terms of the results expected of him, and use these measures as guides for operating the unit and assessing the contribution of each of its members.

Benefits of having clear objectives

1. Provide direction by revealing expectations
2. Allow synergy
3. Aid in evaluation by serving as standards
4. Establish priorities
5. Reduce uncertainty
6.  Minimize conflicts
7. Stimulate exertion (force)
8.  Aid in allocation of resources
9. Aid in design of jobs
10. Provide basis for consistent decision making

Not Managing by Objectives?

1.       By Extrapolation (extend by inferring unknown values – conclusion)

a.       “if it ain’t broke, don’t fix it”. Keep on doing about the same things in the same ways because things are going well.

2.       By Crisis

a.       Ability to solve problem.

b.      A form of reacting rather than acting.

3.       By Subjectives

a.       Built an idea that there is no general plan.

b.      Do your own thing, the best way you know how.

4.       By Hope

a.       Based on future is laden with great uncertainty and if we do not succeed first time, then our second (or third) attempt will succeed.

Principles of Good Governance ; Business Week, US

1. No more than 2 directors are current or former company executives
2. No directors do business with the company or accept consulting or legal fees from the firm
3. Audit, compensation and nominating committees are made up solely by outside directors
4. Each directors owns a large equity stake
5. At least one outside director has extensive experience in the company core business
6. Fully employed directors sit on no more 4 boards and retires sit on no more that 7.
7. Attends at least 75% of all meetings
8. The board meets regularly without management present and evaluates its own performance annually.
9. The audit committee meets at least 4 times a year.
10. The board is frugal on executive pay, diligent in CEO succession oversight responsibilities and prompt to act when trouble arises.
11. The CEO is not also the chairperson of the board.
12. Shareholders have considerable power and information to choose and replace directors.
13. Stock options are considered a corporate expense.
14. No interlocking directorships.

Board of Director Duties and Responsibilities

1. CONTROL AND OVERSIGHT OVER MANAGEMENT

• Select CEO
• Sanction the CEO's Team
• Provide CEO with a forum
• Ensure management competency
• Evaluate management's performance
• Set management's salary levels, i/c fringe benefits
• Managerial integrity - continuous auditing
• Chart the corporate course
• Devise and revise policy

2. ADHERENCE TO LEGAL PRESCRIPTIONS

• Keep update of new laws
• Ensure entire organization fulfills legal prescriptions
• Pass bylaws and related resolutions
• Select new directors
• Approve capital budgets
• Authorize borrowing, new stocks issues, bonds etc

3. CONSIDERATION OF STAKEHOLDERS' INTEREST

• Monitor product quality
• Ensure employee quality of work life
• Review labor policy and practices
• Improve customer climate
• Keep community relations at the highest level
• Use influence to better governmental, professional association and educational contacts
• Maintain good public image

4. ADVANCEMENT OF STOCKHOLDERS' RIGHTS

• Preserve stockholders' equity
• Stimulate corporate growth so that the firm will survive and flourish
• Guard against equity dilution
• Ensure equitable stockholder through representation
• Inform stockholders through letters, reports and meetings
• Declare proper dividends
• Guarantee corporate survival

Globatization

is a process of doing business worldwide, so
strategic decisions are made based on global profitability of the firm rather than just domestic considerations.

Global strategies:

  ♦ seeks to meet the needs of customers worldwide, with the highest value at the lowest cost;

  ♦ includes designing, producing, and marketing products with global needs in mind, instead of considering individual countries alone;

  ♦ integrates actions against competitors into a worldwide plan;

  ♦ monitoring globalization in one’s industry is an important strategic-management activity;

  ♦ knowing how to use the information for one’s competitive advantage is important

Disadvantages of International Operations

1. Language, culture and values system can create barriers to communication and problems managing people.
2. Gaining an understanding as the European Economic Community, etc.
3. Dealing with 2 or more monetary systems complicate international business operations.

Advantages of International Operations

1. Gain new customers for their products
2. Can absorb excess capacity, reduce unit costs and spread risks over a wider number of markets
3. establish low cost production facilities in locations close to raw materials and cheap labour.
4. Less competition compare to domestic markets.
5. reduced tariffs, lower taxes and favorable political treatment.
6. Joint venture; learn new technology, culture and business practices, make contacts with potential customers, suppliers, creditors and distributors in foreign countries.
7. Large scale production, better efficiency and lower price offerings.
8. Enhance prestige translate into improves negotiating power among creditors, suppliers, distributors and important groups.

Before entering international market

1. Study relevant journals and patent report
2. Seek advice of academic and research organizations
3. Participate in international trade fairs
4. Form partnerships
5. Conduct extensive research to broaden contact
6. Diminish (make or become less)  the risk of doing business in new markets