Recommended flow
BOOK PROMOTION → GOOGLE FORM → PAYMENT → GOOGLE SHEET → CONFIRMATION → DELIVERY
For example:
PRE-ORDER — MY FIRST BOOK
Limited First Edition
Author: Borneo RiderPre-order your copy and be among the first readers to receive the book.
1. Create your Google Form
Go to Google Forms and select Blank form.
Give it a clear title, for example:
PRE-ORDER MY FIRST BOOK
Description:
Thank you for supporting my first book.
This form is for readers who would like to pre-order a copy of the book.
Please complete the information below. After submitting your order, please make payment according to the payment instructions provided.
2. Create Section 1 — Customer Information
Add these questions:
Full Name
Type: Short answer
Required: Yes
WhatsApp / Mobile Number
Type: Short answer
Required: Yes
This is important because you can contact the buyer regarding payment, delivery and collection.
Email Address
Type: Short answer
Required: No, unless you intend to send email confirmation.
Country
Type: Dropdown
Options:
Malaysia
Indonesia
Singapore
Brunei
Other
3. Section 2 — Book Order
Click Add section (+).
Title:
BOOK ORDER
Add:
How many copies would you like to pre-order?
Type: Dropdown
Example:
1 copy
2 copies
3 copies
4 copies
5 copies
More than 5 copies
If you're offering different editions, add another question:
Edition
Type: Multiple choice
Example:
Standard Edition
Signed Edition
Limited Edition
You can change these according to your actual book promotion.
4. Add the price clearly
For example:
PRE-ORDER PRICE
Normal Price: RM50
Pre-order Price: RM40Postage: RM10 within Malaysia
Total for 1 copy: RM50 including postage.
Don't rely on the buyer to calculate everything if possible.
For a professional launch, I would actually recommend creating separate order options:
| Option | Price |
|---|---|
| 1 book | RM50 |
| 2 books | RM90 |
| 3 books | RM130 |
| 5 books | RM200 |
This can encourage multiple-copy purchases.
5. Section 3 — Delivery
Ask:
Delivery Method
Type: Multiple choice
Courier delivery
Self-collection
Then ask:
Delivery Address
Type: Paragraph
Required: Yes
You can write:
Please provide your complete delivery address, including postcode, city and state.
If you have several collection locations, add:
Self-Collection Location
Seremban
Kuala Lumpur
Kota Kinabalu
Lahad Datu
Other
6. Section 4 — Payment
This is very important.
Create a section called:
PAYMENT INFORMATION
For example:
Payment Method
Bank Transfer / DuitNow
Bank: XXXXX
Account Name: XXXXX
Account No.: XXXXXPlease make payment after completing your order.
Then ask:
Payment Method
Bank Transfer
DuitNow
Other
Amount Paid
Type: Short answer
Payment Reference
Type: Short answer
For example:
Enter the transaction/reference number shown on your banking application.
7. Payment receipt / proof
You can add:
Upload Payment Receipt
Type: File upload
This allows the customer to upload a screenshot/PDF of the payment.
Important: Google Forms may require respondents to sign in to a Google account for file uploads. If you want the ordering process to be as frictionless as possible, you can instead ask for the payment reference number and verify the payment yourself.
For a first-book promotion, I would probably start with payment reference + manual verification.
8. Add a declaration
At the end:
Order Confirmation
Type: Checkboxes
☐ I confirm that the information provided is correct and that I have read the pre-order/payment instructions.
Make it Required.
9. Create the confirmation message
Go to:
Settings → Presentation → Confirmation message
Use something like:
Thank you for your pre-order!
Your order has been successfully received.
We will verify your payment and contact you through WhatsApp/email to confirm your order.
Thank you for supporting my first book. Your support means a lot to me.
— Zulkefli Muhammad
10. Connect Google Form to Google Sheets
This is one of the biggest advantages.
Inside your Form:
Responses → Link to Sheets
Create a new spreadsheet.
Google will automatically create a table containing things such as:
| Timestamp | Name | Copies | Edition | Address | Payment | Amount | Reference | ||
|---|---|---|---|---|---|---|---|---|---|
| 28/8/26 | Ahmad | 012... | ... | 2 | Signed | ... | DuitNow | RM90 | TX123 |
| 28/8/26 | Ali | 013... | ... | 1 | Standard | ... | Bank | RM50 | TX124 |
This becomes your master pre-order database.
11. I recommend adding an Order ID
For example:
BOOK-0001
BOOK-0002
BOOK-0003
This makes your operation much easier.
You can then tell the customer:
Your Order ID is BOOK-0007.
When they WhatsApp you, they can simply give you their Order ID.
12. Don't make the Form too long
For a book promotion, I recommend 4–5 sections maximum:
SECTION 1
👤 Customer Information
SECTION 2
📖 Book & Quantity
SECTION 3
📦 Delivery / Collection
SECTION 4
💳 Payment
SECTION 5
✅ Confirmation
The customer should ideally complete it in 2–3 minutes.
13. Create a QR code
Once your Google Form is ready, copy the form URL.
Then create a QR code for it.
You can put the QR code on:
Book promotion poster
Facebook post
WhatsApp status
Instagram
TikTok
Your blog
Business card
Book launch presentation
Physical promotional banner
Your poster could say:
PRE-ORDER NOW
📖 MY FIRST BOOK
[BOOK TITLE]Limited First Edition
SCAN TO PRE-ORDER
🔳 QR CODE
14. One important improvement: separate "Order" from "Promotion"
Don't put too much promotional material inside the Google Form.
The poster/social media should make people want the book.
The Google Form should make buying the book easy.
So the customer journey becomes:
See poster → Scan QR → Order → Pay → Receive confirmation
That's much more effective.
My recommended setup for your first book
Because this is your first book promotion, I would build the form around these fields:
Customer
Full name
WhatsApp
Email
Order
Book edition
Number of copies
Signed copy? Yes/No
Delivery
Courier / Self-collection
Full address
Postcode
State
Payment
Payment method
Amount
Transaction reference
Optional receipt
Confirmation
Agreement checkbox
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