Friday, 19 September 2025

Kouzes & Posner (2017), The Leadership Challenge

Merujuk kepada Kouzes & Posner (2017), The Leadership Challenge.


1. Kepimpinan bukan soal jawatan atau pangkat

Menurut Kouzes dan Posner, menjadi ketua tidak semestinya datang bersama pangkat (contoh: pengurus, pengarah, pegawai). Memiliki kuasa rasmi tidak menjamin orang akan mengikut kita. Kepimpinan sebenar bergantung kepada keupayaan mempengaruhi, memberi inspirasi, dan membimbing orang lain, tidak kira kedudukan.


2. Kepimpinan ialah soal pengalaman dan tingkah laku

Kepimpinan lahir daripada apa yang kita buat, nilai yang kita pegang, serta bagaimana kita bertindak. Orang akan menilai seorang pemimpin berdasarkan:

  • Kredibiliti (buat apa yang dikata, tepati janji).

  • Teladan (menunjukkan contoh melalui perbuatan, bukan hanya kata-kata).

  • Hubungan (membina kepercayaan, rasa hormat, dan visi bersama).


3. Lima Amalan Kepimpinan Cemerlang

Kouzes & Posner menyenaraikan lima amalan utama yang membentuk kepimpinan, melalui pengalaman bukan pangkat:

  1. Menjadi Teladan (Model the Way) – Pemimpin tunjuk contoh dengan konsisten.

  2. Mengilhamkan Visi Bersama (Inspire a Shared Vision) – Membawa gambaran masa depan yang meyakinkan.

  3. Mencabar Proses (Challenge the Process) – Berani cuba, inovasi, dan belajar daripada pengalaman.

  4. Memberdayakan Orang Lain (Enable Others to Act) – Membina kerjasama, kepercayaan, dan memberi ruang orang lain bertindak.

  5. Menghargai Sumbangan (Encourage the Heart) – Mengiktiraf usaha dan meraikan kejayaan.


4. Pengalaman membentuk kepimpinan

Kouzes & Posner juga tekankan bahawa kepimpinan boleh dipelajari. Ia berkembang melalui cabaran, kesilapan, dan pengalaman sebenar – bukan semata-mata melalui gelaran. Contohnya, seorang staf junior yang memimpin projek atau sukarelawan yang menggerakkan komuniti boleh menunjukkan kepimpinan tanpa ada jawatan rasmi.


Kesimpulan:
Kouzes & Posner menegaskan bahawa kepimpinan bukan terletak pada pangkat, tetapi pada nilai, tindakan, dan pengalaman yang membentuk diri sehingga orang lain rela memilih untuk mengikut kita.


English Version

Based on Kouzes & Posner (2017), The Leadership Challenge.


1. Leadership is not about position or rank

Kouzes and Posner argue that leadership does not come automatically with a title (e.g., manager, director, officer). Having authority on paper does not mean people will naturally follow you. Real leadership depends on your ability to influence, inspire, and guide others, regardless of formal rank.


2. Leadership is about experiences and behaviors

Instead of relying on titles, they emphasize that leadership comes from the actions you take and the values you demonstrate.
According to them, people recognize leaders based on:

  • The credibility they show (do what they say, keep promises).

  • The example they set (modeling the behavior they expect from others).

  • The relationships they build (trust, respect, and shared vision).


3. The Five Practices of Exemplary Leadership

Kouzes & Posner outline five key practices leaders demonstrate (through experience, not just rank):

  1. Model the Way – Leaders set an example through personal actions and consistency.

  2. Inspire a Shared Vision – They create and communicate a compelling future.

  3. Challenge the Process – They take risks, innovate, and learn from experience.

  4. Enable Others to Act – They foster collaboration, trust, and empower others.

  5. Encourage the Heart – They recognize contributions and celebrate achievements.


4. Experience develops leadership

They also emphasize that leadership can be learned. It grows through challenges, mistakes, and real-life experiences rather than being tied to a title. For example, a junior employee leading a project or a community volunteer organizing people can display strong leadership without a formal rank.


In summary:
Kouzes & Posner argue that leadership is not about your position on the organizational chart, but about the values you live, the behaviors you model, and the experiences that shape you into someone others choose to follow.


END


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