Saturday, 23 August 2025
Sejarah industri sawit negara
The Mill Manager’s Leadership Journey
Rahman had been running palm oil mills for nearly eight years. Each day brought the same orchestra of sounds—boilers roaring, conveyors clanking, and trucks rolling in with fresh fruit bunches. But beneath the routine, he carried a deeper mission: to lead his team not just to meet production targets, but to thrive together.
When he first became a leader, Rahman thought competence meant knowing every technical detail. But soon, he realized leadership was more than machinery and numbers—it was about people. And people were far more complex than pumps, turbines, and boilers.
Over time, he devoured more than 100 books on leadership, tested ideas in the field, and learned through both failures and small victories. Out of this long journey, five frameworks shaped his style of leading inside the high-pressure world of palm oil milling.
1. Lencioni’s 5 Dysfunctions of a Team
Rahman discovered why some of his teams failed. It wasn’t because they were unskilled, but because they struggled with trust, avoided conflict, lacked commitment, evaded responsibility, and sometimes lost sight of results. Once he understood this, he began building trust first—starting with open conversations in the mill canteen, not the boardroom.
2. The PPP Framework
Every morning, his supervisors gave quick updates using PPP—Progress, Plans, and Problems. No more endless, wandering meetings. Everyone knew what was achieved yesterday, what was planned today, and what obstacles stood in the way. Boiler leaks, labour shortages, even weather delays—everything came to the surface faster.
3. Start – Stop – Continue
During project reviews, Rahman asked his engineers one simple set of questions: What should we start doing? What should we stop doing? What should we continue doing? The simplicity cut through excuses and sparked honest reflection, making his one-on-ones more powerful.
4. SBI Feedback
In the mill yard, emotions often ran high. Instead of blaming or lecturing, Rahman used the SBI method—Situation, Behavior, Impact.
“Yesterday during the boiler inspection (Situation), you ignored the safety checklist (Behavior). That delayed the restart and risked non-compliance (Impact).”
This way, his words weren’t accusations—they were reality. The crew respected that.
5. The 4P Report
Beyond progress, plans, and problems, Rahman added one more dimension: People. He always asked, “How’s the team?” He wanted to know who was tired, who was motivated, and who needed support. In a mill where shifts were long and heat unforgiving, understanding people mattered more than spreadsheets.
The Bigger Lesson
Rahman realized that leadership wasn’t about shortcuts or working faster. It was about frameworks, discipline, and soft skills—listening, empathy, clarity, and courage. These made him more effective than any technical upgrade.
In his own words:
“A leader who looks slow isn’t always incompetent. Sometimes, he’s just building the right path so that others can run faster.”
And in the relentless world of palm oil milling, that made all the difference.
#blog #blogger #kembarainsan #malaysia #sabah #sarawak #merdeka #manager #management #mba #palmoilmill #estate #mpob
Meredah onak duri kehidupan
Pagi di Pasir Gudang, deretan lori tangki keluar masuk, enjin kilang berdentum tanpa henti, dan asap putih dari cerobong bercampur dengan bau minyak sawit mentah. Di sinilah Faizal, seorang technician, menabur tenaga sejak hampir sedekad lalu.
Dengan uniform biru yang lusuh dan tangan penuh calar minyak hitam, dia bukanlah siapa-siapa di mata dunia. Namun tanpa jasanya, mesin yang jadi nadi kilang itu mungkin sudah lama rebah.
Setiap hari dia melangkah masuk sebelum matahari menyinsing, dan pulang saat malam sudah menutup langit. Panas boiler, desiran stim, dan bunyi pam berdegup bagai sudah menjadi muzik latar hidupnya.
Slip Gaji Yang Tidak Pernah Cukup
Hari gaji selalu ditunggu, tapi bagi Faizal ia ibarat air hujan di padang pasir—sekadar melembapkan sebentar, sebelum kering kembali.
Masuk pagi ini, keluar petangnya juga.
- Bayar rumah.
- Bayar kereta.
- Bayar hutang kad kredit yang tak sempat habis.
- Belanja dapur, susu anak, yuran sekolah.
Akhirnya, akaun tinggal baki yang tak seberapa. Dia M40, katanya golongan “selesa”. Realitinya, paling terhimpit—tak layak bantuan, tak cukup senang untuk merasa lega.
Dua Kerja, Satu Tujuan
Habis syif di kilang, malamnya Faizal jadi orang lain.
Kadang baiki penghawa dingin, kadang buat wiring rumah jiran, kadang jadi runner hantar barang. Dia pulang lewat malam dengan tubuh letih, tapi dengan sedikit wang tambahan di poket.
Sampai di rumah, anak-anak sudah lena. Faizal hanya sempat usap rambut mereka, lalu berbisik dalam hati:
“Ayah bukan orang hebat. Ayah bukan orang kaya. Tapi ayah akan terus berdiri, biar dunia menekan, kerana kamu adalah sebab ayah terus hidup.”
Tekanan Yang Membisu
Tekanan kewangan bukan sekadar angka. Ia perlahan-lahan menghimpit dada, mengikis emosi, membuatkan dia hampir percaya bahawa dirinya gagal.
Ada malam, Faizal termenung di beranda rumah sewa. Angin laut Pasir Gudang bertiup, tapi hatinya kosong. Dia terfikir—berapa lama lagi boleh bertahan?
Namun jauh di sudut hati, satu suara kecil berbisik:
“Selagi engkau berjuang, engkau belum kalah.”
Cahaya Dari Kegelapan
Esoknya, dia bangkit lagi. Masuk ke kilang dengan senyum walau hati penat. Dia percaya, perjuangan ini bukan sia-sia. Dia mungkin tidak kaya, tetapi dia kaya dengan pengorbanan. Dia mungkin tidak punya nama besar, tetapi dia punya semangat yang besar.
Setiap kali dia melangkah ke bengkel, setiap kali dia pulang membawa rezeki walau sedikit, Faizal sedang mengukir warisan. Anak-anaknya kelak akan tahu—ayah mereka pernah berjuang dengan peluh, dengan sabar, dengan air mata, agar mereka tidak mewarisi nasib yang sama.
Pesan Dari Kisah Faizal
Hidup M40 hari ini memang sukar. Ramai seperti Faizal yang bertahan dalam diam. Tetapi percayalah, setiap langkah kecil hari ini sedang membuka jalan besar untuk masa depan.
Kalau hari ini engkau rasa lelah, rasa tidak cukup, rasa mahu menyerah—ingatlah, engkau tidak bersendirian.
Kita sedang mendaki gunung yang sama, dengan beban di bahu masing-masing.
Dan setiap orang yang memilih untuk terus melangkah walau payah, adalah seorang pemenang.
🔥 Faizal bukan sekadar technician. Dia adalah pejuang. Dan begitu juga kita.
#blog #blogger #kembarainsan #rezeki #kerjakeras #malaysia #sabah #sarawak #carikerja #gaji #m40
Azman and the Fire Pump System – A Palm Oil Mill Emergency
The mill yard was noisy that afternoon. Boilers roared, conveyors clanked, and tankers queued at the loading bay. Suddenly, the shrill cry of the fire siren tore through the air.
From the control room, Azman, the Emergency Response Team (ERT) leader, leapt to his feet. Smoke was curling out of the boiler house roof. His instincts sharpened instantly—this was no drill.
The Race to the Pump House
He sprinted across the compound, heart pounding. Azman knew one hard truth: without the fire pump system, his firefighters would be fighting with empty hoses.
Inside the small pump house, the air was heavy with the smell of grease and diesel. Azman moved quickly, eyes scanning the familiar equipment.
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The Pump – The Heart
The big split-case centrifugal pump sat in the middle, gauges steady, suction valves open. Water was primed from the underground tank. Ready. -
The Driver – The Muscle
The electric motor hummed in standby, while the diesel engine driver, squat and powerful, waited as backup. Azman gave the fuel gauge a quick glance—full tank. -
The Controller – The Brain
The control panel glowed green. Automatic start was armed, but Azman didn’t want to waste precious seconds. He slammed the manual start button.
The pump thundered alive, shaking the floor. Pressure needles climbed fast—7 bar and rising. Water would flow strong and steady.
Commanding the Firefight
Radio pressed to his mouth, Azman barked orders:
- “Alpha Team, take hoses to the east side of the boiler!”
- “Bravo Team, shield the MCC room, don’t let sparks spread!”
- “Charlie Team, monitor the tank level—keep the pump house secure!”
Hoses snaked across the yard. When the firefighters opened nozzles, powerful jets of water surged out, hissing against flames. The insulation wrapped around the boiler pipes was burning fiercely, oily smoke darkening the sky.
Thanks to the pump’s pressure, the water cut deep into the fire, forcing it back.
The Blackout
Then it happened. A sudden power dip rattled the mill. Lights flickered, conveyors froze, and the pump’s electric motor coughed, then stopped.
For a second, Azman’s stomach tightened. He knew what failure here meant—no pump, no water, and a runaway fire.
But the controller’s brain did its job. Pressure dropped, sensors triggered, and with a heavy roar, the diesel engine driver kicked in. Its pistons hammered, belching exhaust. Within seconds, pressure was back at 7 bar. Water flow never faltered.
Azman exhaled. This… this is why we train. This is why we maintain.
Containment
For fifteen long minutes, his teams battled. Water sprayed in arcs, cooling hot metal and beating down flames. Steam hissed as the fire lost its fury.
Azman circled, eyes sharp, checking:
- Was pressure stable? Yes.
- Was the reservoir holding? Still enough water.
- Was the diesel driver running smooth? Rock steady.
Bit by bit, the fire shrank to wet, blackened patches. At the thirty-minute mark, the last flames died. The only sound left was the hiss of cooling pipes and the steady thrum of the diesel engine.
Aftermath
Back at the muster point, soot-streaked faces gathered. Azman pulled off his helmet, sweat dripping, and looked at his team.
“Today, you saw it yourselves,” he said, voice firm.
“The pump is our heart—without it, no pressure, no fight.
The driver is our muscle—electric or diesel, one fails, the other saves us.
And the controller is our brain—switching when we can’t, buying us time.”
He paused, letting the silence sink in. Around him, tired men and women nodded.
“This fire could have shut down the mill. Could have cost lives. But because our system was ready, because you were ready—we turned disaster into control.”
Azman looked back at the still-smoking boiler house. He knew they would write reports, run more drills, and improve even further. But deep down, he also knew:
Preparedness had saved them today.
Thursday, 21 August 2025
Responsibility & Accountability: The Story of Najaee
The Mill Manager Who Earned Respect
Clarity
The Mill Manager Who Refused to Fall
A Day in the Life of a Plant Manager
Wednesday, 20 August 2025
The calm within the storm
#Leadership #Mindset #PersonalGrowth #CalmLeadership #PlantManagerLife #kembarainsan #blog #malaysia #sabah #sarawak
From Palm Oil Mills to Refineries: What I Learned
Not many millers make the move from upstream (mills) to downstream (refineries). It happens, but it’s rare. I was one of those who took the leap — and honestly, I made a few mistakes in my decision-making.
Why did I make the switch?
1️⃣ I trusted a close friend.
2️⃣ My family was tired of moving every few years, and my eldest child was about to sit for UPSR. Stability mattered.
3️⃣ HR at the new company painted a very attractive picture.
Looking back, I could blame these factors. But the truth is, the decision was mine. And I own it.
What Changed?
✅ Technology & Learning – Moving to a refinery meant adapting to new systems and processes. With determination, you can master them within a few years.
✅ Lifestyle – Mills are remote, quiet, close to nature. Refineries are in busy cities. The shift was huge, but it gave my family stability.
✅ Facilities – In mills, managers enjoy perks: housing, vehicles, domestic helpers. In refineries, those benefits are rare and depend on company policy.
✅ Team & Complexity – Mills may have 3–4 engineers. Refineries need large, specialized teams. Collaboration and coordination become critical.
✅ Pay & Rewards – Surprisingly, mill managers often earn more than refinery managers because upstream operations generate higher margins.
My Reflection
If you’re considering the move from upstream to downstream:
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Don’t fear new technology — you’ll adapt.
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Consider lifestyle and family needs carefully.
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Be realistic about perks and compensation.
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Remember: your problem-solving and leadership skills are transferable.
For me, the journey wasn’t perfect. But it gave me perspectives I would never have gained had I stayed in one place.
Sometimes, the value of a decision lies not in whether it was right or wrong — but in what you learned along the way.
#palmoilmill #palmoil #mpob #sawit #malaysia #indonesia #merdeka #blog #blogger #kembarainsanFrom Mills to Refineries: My Journey Across the Palm Oil Industry
When I look back at my career, one of the biggest shifts I ever made was moving from the upstream side of the palm oil industry—managing mills in remote estates—to the downstream world of refineries located in the city.
If I am being completely honest, I made a few mistakes in how I approached this decision. But every mistake has its lesson, and every decision, whether right or wrong, has shaped the person I am today.
Why Did I Make the Leap?
Several factors influenced me at the time:
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Trust in a close friend – A friend whom I deeply respected encouraged me to take the step. I believed in his words and judgment.
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Family considerations – After 15 years of moving from one mill to another, constantly uprooting our lives, my family was tired. My children, especially my eldest, were entering an important stage of education with the UPSR examination. The idea of stability—one house, one school, one community—was deeply appealing.
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Promises from HR – The new company’s HR painted a rosy picture. They promised me that the company was strong, the management was good, and my future boss was excellent. At that moment, it sounded like the perfect opportunity.
And so, I said yes.
Acceptance and Accountability
Looking back, I could easily blame those three factors. But the truth is, the decision was mine. I chose it.
That is why today, I don’t see it as regret, but as part of my journey. I accept it as fate and as a personal test. It is also why I continue to fight and move forward—because every chapter adds to my growth, not diminishes it.
Why Share This Story Now?
Recently, a connection on social media asked me to share my perspective. He pointed out that it’s rare for a miller to switch industries and move into a refinery career path. It happens, but not often.
That is when I realized—my story might help others who are thinking about making a similar move.
Lessons from the Transition
1. Skills Transfer Across Industries
If you are an engineer or manager who constantly learns and develops yourself, you should not worry. The core of what we do—problem-solving, decision-making, managing people and operations—is transferable.
From mill to refinery, the technology may be different, but within a few years of focused learning, you will adapt.
2. Location and Lifestyle
In a mill, you live in remote estates surrounded by nature. Life is quieter, with the sounds of birds and the forest. In a refinery, you are in the heart of the city—traffic jams, busy schedules, and endless hustle.
For me, this was one of the biggest lifestyle changes. But with it also came stability for my family.
3. Facilities and Perks
Upstream managers often enjoy company bungalows, four-wheel drive vehicles, domestic helpers, and authority over the entire mill. Refineries are different—you rarely receive such perks. Everything depends on the company’s policy.
4. Workforce and Complexity
A mill may only have three or four engineers or executives. A refinery, however, requires many more engineers across specialized departments. The complexity is greater, and so is the need for teamwork and coordination.
5. Standards and Certifications
Whether mill or refinery, the industry standards (ISO 9001, ISCC, MSPO) are similar. However, refineries often require additional certifications to meet international customer requirements.
6. Salary and Rewards
This is a surprise to many. In reality, mill managers in upstream often earn more in total compensation compared to refinery managers. This is because of the high margins and critical importance of upstream operations.
Reflection
If you are standing at the same crossroad, wondering whether to leap from upstream to downstream, here is my honest reflection:
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Don’t be afraid of learning new technologies. With dedication, you will adapt.
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Think carefully about lifestyle and family needs. The city and the estate offer very different lives.
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Be realistic about perks and compensation. Not every move means more rewards—it’s often a trade-off.
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Remember, your skills are valuable. Engineers and managers who are problem-solvers can thrive anywhere.
At the end of the day, my move was not perfect. I made mistakes. I learned hard lessons. But I also gained perspectives I could never have had if I stayed in one place.
And that, to me, is worth sharing.
#palmoilmill #palmoil #mpob #sawit #malaysia #indonesia #merdeka #blog #blogger #kembarainsan