Saturday, 23 August 2025

Sejarah industri sawit negara

Di sebuah tanah lapang di Batang Berjuntai, Selangor, tahun 1917, Henri Fauconnier berdiri merenung deretan pokok kelapa sawit yang baru ditanam. Tanaman yang berasal dari Afrika Barat ini pada mulanya hanya hiasan di taman-taman kolonial sejak 1870-an[^1]. Namun hari itu, Estet Tennamaram menjadi saksi bermulanya perladangan komersial pertama di Malaya – satu titik mula yang bakal mengubah wajah ekonomi negara.

Harapan Merdeka & FELDA

Selepas Merdeka 1957, negara berdepan cabaran keluar daripada kebergantungan pada getah dan bijih timah. Maka pada 1956, FELDA ditubuhkan[^2]. Ladang-ladang sawit tumbuh di tanah rancangan, membawa keluar ribuan keluarga luar bandar daripada kemiskinan. Setiap pokok bukan sekadar menghasilkan tandan buah segar, tetapi juga menanam impian baru.

Pemodenan 1970-an – 1980-an

Memasuki 1970-an, dasar kerajaan lebih progresif. Pada 1976, duti eksport minyak sawit mentah diperkenalkan[^3], memaksa pembangunan kilang penapisan tempatan. Dari sinilah lahir industri hiliran – sabun, marjerin, minyak masak, dan akhirnya oleokimia.

1979 pula menyaksikan kelahiran PORIM (Palm Oil Research Institute of Malaysia)[^4], menyalakan obor penyelidikan dari genetik benih hingga teknologi kilang. Sawit kini bukan sekadar ladang, tetapi sains dan inovasi.

Penyatuan di Milenium Baru

Tanggal 1 Mei 2000, sejarah baru tercatat. MPOB (Malaysian Palm Oil Board) ditubuhkan, menggabungkan PORIM dan PORLA[^5]. MPOB kini menjadi nadi penyelidikan, penguatkuasaan dan pelesenan industri – dari ladang hingga pasaran global.

Dunia Menuntut Kelestarian

Namun dunia kian peduli. 2004, tertubuhlah RSPO (Roundtable on Sustainable Palm Oil) sebagai piawaian global. Malaysia pula melancarkan MSPO (Malaysian Sustainable Palm Oil) pada 2013 dan menjadikannya mandatori pada 2019[^6].
Walau begitu, pada 2007, Malaysia akur bahawa Indonesia telah mengatasi sebagai pengeluar terbesar dunia[^7]. Malaysia kekal nombor dua, tetapi berpegang pada reputasi kualiti dan inovasi.

Ribut 2020-an

Tahun-tahun 2020-an hadir dengan badai. Covid-19 menutup sempadan, buruh ladang berkurangan, hasil merosot[^8]. Namun selepas 2023, pekerja kembali, hasil mula pulih. Malaysia mencatat 19.34 juta tan CPO pada 2024 dan unjuran meningkat kepada ~19.5 juta tan pada 2025[^9].

Tetapi cabaran baharu muncul dari Eropah – EUDR (EU Deforestation Regulation). Bermula 30 Disember 2025, semua pengeksport besar perlu patuh peraturan ini. Malaysia dan Indonesia segera menubuhkan Pasukan Petugas Bersama bagi mempertahankan industri dan kedaulatan ekonomi[^10].

Denyut Desa & Masa Depan

Di sebalik angka besar, wajah pekebun kecil tetap mewarnai sejarah. Hampir 450,000 keluarga mengusahakan 26–28% keluasan sawit negara[^11]. Dari Sabah ke Sarawak, dari Johor ke Perak, sawit bukan sekadar komoditi – ia adalah periuk nasi, warisan dan maruah bangsa.

Hari ini, menjelang 2025, kelapa sawit bukan lagi sekadar tanaman hiasan kolonial. Ia telah menjadi denyut nadi ekonomi, simbol kebangkitan desa, dan gelanggang diplomasi antarabangsa. Dari Tennamaram 1917 hingga EUDR 2025, sejarah sawit Malaysia adalah kisah keberanian, inovasi dan daya tahan – sebuah epik tropika yang masih terus ditulis.

📌 Nota Kaki

[^1]: Kelapa sawit diperkenalkan dari Afrika Barat ke Tanah Melayu sekitar 1870-an.
[^2]: FELDA ditubuhkan 1956, memperluas perladangan sawit sebagai skim tanah rancangan.
[^3]: Duti eksport CPO pertama diperkenalkan 1976 untuk galak pemprosesan tempatan.
[^4]: PORIM ditubuhkan 1979, menjadi pusat penyelidikan minyak sawit Malaysia.
[^5]: MPOB ditubuhkan 1 Mei 2000 hasil gabungan PORIM & PORLA.
[^6]: RSPO ditubuhkan 2004; Malaysia memperkenal MSPO pada 2013, mandatori 2019.
[^7]: Indonesia mengatasi Malaysia sebagai pengeluar sawit terbesar dunia pada 2007.
[^8]: Covid-19 (2020–2022) menjejaskan pekerja asing & pengeluaran sawit.
[^9]: Malaysia menghasilkan 19.34 juta tan CPO pada 2024; unjuran 19.5 juta tan pada 2025.
[^10]: EU melaksanakan EUDR (EU Deforestation Regulation) – berkuatkuasa penuh 30 Dis 2025.
[^11]: Pekebun kecil menyumbang ~26–28% keluasan sawit Malaysia, dengan 450,000 keluarga terlibat.

#sawit #palmoilmill #mill #mpob #mpoc #mpoa #poram #malaysia 

The Mill Manager’s Leadership Journey


Rahman had been running palm oil mills for nearly eight years. Each day brought the same orchestra of sounds—boilers roaring, conveyors clanking, and trucks rolling in with fresh fruit bunches. But beneath the routine, he carried a deeper mission: to lead his team not just to meet production targets, but to thrive together.

When he first became a leader, Rahman thought competence meant knowing every technical detail. But soon, he realized leadership was more than machinery and numbers—it was about people. And people were far more complex than pumps, turbines, and boilers.

Over time, he devoured more than 100 books on leadership, tested ideas in the field, and learned through both failures and small victories. Out of this long journey, five frameworks shaped his style of leading inside the high-pressure world of palm oil milling.


1. Lencioni’s 5 Dysfunctions of a Team

Rahman discovered why some of his teams failed. It wasn’t because they were unskilled, but because they struggled with trust, avoided conflict, lacked commitment, evaded responsibility, and sometimes lost sight of results. Once he understood this, he began building trust first—starting with open conversations in the mill canteen, not the boardroom.


2. The PPP Framework

Every morning, his supervisors gave quick updates using PPP—Progress, Plans, and Problems. No more endless, wandering meetings. Everyone knew what was achieved yesterday, what was planned today, and what obstacles stood in the way. Boiler leaks, labour shortages, even weather delays—everything came to the surface faster.



3. Start – Stop – Continue

During project reviews, Rahman asked his engineers one simple set of questions: What should we start doing? What should we stop doing? What should we continue doing? The simplicity cut through excuses and sparked honest reflection, making his one-on-ones more powerful.


4. SBI Feedback

In the mill yard, emotions often ran high. Instead of blaming or lecturing, Rahman used the SBI method—Situation, Behavior, Impact.
“Yesterday during the boiler inspection (Situation), you ignored the safety checklist (Behavior). That delayed the restart and risked non-compliance (Impact).”
This way, his words weren’t accusations—they were reality. The crew respected that.


5. The 4P Report

Beyond progress, plans, and problems, Rahman added one more dimension: People. He always asked, “How’s the team?” He wanted to know who was tired, who was motivated, and who needed support. In a mill where shifts were long and heat unforgiving, understanding people mattered more than spreadsheets.



The Bigger Lesson

Rahman realized that leadership wasn’t about shortcuts or working faster. It was about frameworks, discipline, and soft skills—listening, empathy, clarity, and courage. These made him more effective than any technical upgrade.

In his own words:

“A leader who looks slow isn’t always incompetent. Sometimes, he’s just building the right path so that others can run faster.”

And in the relentless world of palm oil milling, that made all the difference.

#blog #blogger #kembarainsan #malaysia #sabah #sarawak #merdeka #manager #management #mba #palmoilmill #estate #mpob

Meredah onak duri kehidupan

Kisah Faizal – Technician Pasir Gudang

Pagi di Pasir Gudang, deretan lori tangki keluar masuk, enjin kilang berdentum tanpa henti, dan asap putih dari cerobong bercampur dengan bau minyak sawit mentah. Di sinilah Faizal, seorang technician, menabur tenaga sejak hampir sedekad lalu.

Dengan uniform biru yang lusuh dan tangan penuh calar minyak hitam, dia bukanlah siapa-siapa di mata dunia. Namun tanpa jasanya, mesin yang jadi nadi kilang itu mungkin sudah lama rebah.

Setiap hari dia melangkah masuk sebelum matahari menyinsing, dan pulang saat malam sudah menutup langit. Panas boiler, desiran stim, dan bunyi pam berdegup bagai sudah menjadi muzik latar hidupnya.


Slip Gaji Yang Tidak Pernah Cukup

Hari gaji selalu ditunggu, tapi bagi Faizal ia ibarat air hujan di padang pasir—sekadar melembapkan sebentar, sebelum kering kembali.

Masuk pagi ini, keluar petangnya juga.

  • Bayar rumah.
  • Bayar kereta.
  • Bayar hutang kad kredit yang tak sempat habis.
  • Belanja dapur, susu anak, yuran sekolah.

Akhirnya, akaun tinggal baki yang tak seberapa. Dia M40, katanya golongan “selesa”. Realitinya, paling terhimpit—tak layak bantuan, tak cukup senang untuk merasa lega.


Dua Kerja, Satu Tujuan

Habis syif di kilang, malamnya Faizal jadi orang lain.
Kadang baiki penghawa dingin, kadang buat wiring rumah jiran, kadang jadi runner hantar barang. Dia pulang lewat malam dengan tubuh letih, tapi dengan sedikit wang tambahan di poket.

Sampai di rumah, anak-anak sudah lena. Faizal hanya sempat usap rambut mereka, lalu berbisik dalam hati:

“Ayah bukan orang hebat. Ayah bukan orang kaya. Tapi ayah akan terus berdiri, biar dunia menekan, kerana kamu adalah sebab ayah terus hidup.”


Tekanan Yang Membisu

Tekanan kewangan bukan sekadar angka. Ia perlahan-lahan menghimpit dada, mengikis emosi, membuatkan dia hampir percaya bahawa dirinya gagal.

Ada malam, Faizal termenung di beranda rumah sewa. Angin laut Pasir Gudang bertiup, tapi hatinya kosong. Dia terfikir—berapa lama lagi boleh bertahan?

Namun jauh di sudut hati, satu suara kecil berbisik:

“Selagi engkau berjuang, engkau belum kalah.”


Cahaya Dari Kegelapan

Esoknya, dia bangkit lagi. Masuk ke kilang dengan senyum walau hati penat. Dia percaya, perjuangan ini bukan sia-sia. Dia mungkin tidak kaya, tetapi dia kaya dengan pengorbanan. Dia mungkin tidak punya nama besar, tetapi dia punya semangat yang besar.

Setiap kali dia melangkah ke bengkel, setiap kali dia pulang membawa rezeki walau sedikit, Faizal sedang mengukir warisan. Anak-anaknya kelak akan tahu—ayah mereka pernah berjuang dengan peluh, dengan sabar, dengan air mata, agar mereka tidak mewarisi nasib yang sama.


Pesan Dari Kisah Faizal

Hidup M40 hari ini memang sukar. Ramai seperti Faizal yang bertahan dalam diam. Tetapi percayalah, setiap langkah kecil hari ini sedang membuka jalan besar untuk masa depan.

Kalau hari ini engkau rasa lelah, rasa tidak cukup, rasa mahu menyerah—ingatlah, engkau tidak bersendirian.
Kita sedang mendaki gunung yang sama, dengan beban di bahu masing-masing.

Dan setiap orang yang memilih untuk terus melangkah walau payah, adalah seorang pemenang.


🔥 Faizal bukan sekadar technician. Dia adalah pejuang. Dan begitu juga kita.

#blog #blogger #kembarainsan #rezeki #kerjakeras #malaysia #sabah #sarawak #carikerja #gaji #m40

Azman and the Fire Pump System – A Palm Oil Mill Emergency


The mill yard was noisy that afternoon. Boilers roared, conveyors clanked, and tankers queued at the loading bay. Suddenly, the shrill cry of the fire siren tore through the air.

From the control room, Azman, the Emergency Response Team (ERT) leader, leapt to his feet. Smoke was curling out of the boiler house roof. His instincts sharpened instantly—this was no drill.



The Race to the Pump House

He sprinted across the compound, heart pounding. Azman knew one hard truth: without the fire pump system, his firefighters would be fighting with empty hoses.

Inside the small pump house, the air was heavy with the smell of grease and diesel. Azman moved quickly, eyes scanning the familiar equipment.

  • The Pump – The Heart
    The big split-case centrifugal pump sat in the middle, gauges steady, suction valves open. Water was primed from the underground tank. Ready.

  • The Driver – The Muscle
    The electric motor hummed in standby, while the diesel engine driver, squat and powerful, waited as backup. Azman gave the fuel gauge a quick glance—full tank.

  • The Controller – The Brain
    The control panel glowed green. Automatic start was armed, but Azman didn’t want to waste precious seconds. He slammed the manual start button.

The pump thundered alive, shaking the floor. Pressure needles climbed fast—7 bar and rising. Water would flow strong and steady.


Commanding the Firefight

Radio pressed to his mouth, Azman barked orders:


  • “Alpha Team, take hoses to the east side of the boiler!”
  • “Bravo Team, shield the MCC room, don’t let sparks spread!”
  • “Charlie Team, monitor the tank level—keep the pump house secure!”

Hoses snaked across the yard. When the firefighters opened nozzles, powerful jets of water surged out, hissing against flames. The insulation wrapped around the boiler pipes was burning fiercely, oily smoke darkening the sky.

Thanks to the pump’s pressure, the water cut deep into the fire, forcing it back.


The Blackout

Then it happened. A sudden power dip rattled the mill. Lights flickered, conveyors froze, and the pump’s electric motor coughed, then stopped.

For a second, Azman’s stomach tightened. He knew what failure here meant—no pump, no water, and a runaway fire.

But the controller’s brain did its job. Pressure dropped, sensors triggered, and with a heavy roar, the diesel engine driver kicked in. Its pistons hammered, belching exhaust. Within seconds, pressure was back at 7 bar. Water flow never faltered.

Azman exhaled. This… this is why we train. This is why we maintain.


Containment

For fifteen long minutes, his teams battled. Water sprayed in arcs, cooling hot metal and beating down flames. Steam hissed as the fire lost its fury.

Azman circled, eyes sharp, checking:

  • Was pressure stable? Yes.
  • Was the reservoir holding? Still enough water.
  • Was the diesel driver running smooth? Rock steady.

Bit by bit, the fire shrank to wet, blackened patches. At the thirty-minute mark, the last flames died. The only sound left was the hiss of cooling pipes and the steady thrum of the diesel engine.


Aftermath

Back at the muster point, soot-streaked faces gathered. Azman pulled off his helmet, sweat dripping, and looked at his team.

“Today, you saw it yourselves,” he said, voice firm.
“The pump is our heart—without it, no pressure, no fight.
The driver is our muscle—electric or diesel, one fails, the other saves us.
And the controller is our brain—switching when we can’t, buying us time.”

He paused, letting the silence sink in. Around him, tired men and women nodded.

“This fire could have shut down the mill. Could have cost lives. But because our system was ready, because you were ready—we turned disaster into control.”

Azman looked back at the still-smoking boiler house. He knew they would write reports, run more drills, and improve even further. But deep down, he also knew:
Preparedness had saved them today.

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Thursday, 21 August 2025

Responsibility & Accountability: The Story of Najaee


When Najaee first entered the palm oil industry, he was young, ambitious, and eager to prove himself. But within just three years, he found himself standing in court—not because of any crime, but due to an environmental case tied to the operations he was managing.

While waiting for his hearing, he witnessed other cases being read out. The courtroom was heavy with stories of crime—drug cases, theft, and more. Yet one particular case left an imprint on his heart forever.

A doctor was brought before the judge. His clinic had been caught selling restricted medicine without proper medical checks. The doctor pleaded guilty as the owner of the clinic, but before sentencing, the judge gave him the chance to speak.

The doctor argued, “It was my staff who sold the medicine without my knowledge. I should not be fully blamed.”

The courtroom grew silent. The judge’s tone rose, firm and sharp:

“You pleaded guilty just now. And yet, you blame your staff? You are the owner, the license holder, the leader of this clinic. Everything that happens here is under your responsibility. You cannot pass the blame to others. This is your accountability.”

Those words echoed deeply in Najaee’s mind.

From that day on, he carried those echoes with him. As an engineer, later a manager, he oversaw more than 130 employees. Every day, countless things happened in his plant—some good, some troubling. And each time something went wrong, those words would return to him:

“You are responsible. You cannot run from accountability.”

There were moments when Najaee envied those at the top. From the outside, their titles looked prestigious, their positions respected. But now he knew the truth. The higher you go, the heavier the weight on your shoulders. The glory comes with unseen burdens—the sleepless nights, the difficult decisions, the blame you must carry even for things you did not directly do.

Yet Najaee also realized: accountability was not a curse. It was the essence of leadership. To stand firm when storms hit, to accept responsibility when others point fingers, to be the shield for those you lead.

And every time he felt overwhelmed, he whispered to himself:

“May Allah be with me, guiding me to carry this weight with strength and sincerity.”

#blog #blogger #kembarainsan #sabah #sarawak #manager #anekdot #court 

The Mill Manager Who Earned Respect

In the quiet town of Jeneri, Kedah, stood an old palm oil mill that had seen both glory and decay. Machines roared, steam hissed, and the scent of fresh fruit bunches lingered in the humid air. For years, the mill struggled—breakdowns were frequent, workers felt unmotivated, and trust in leadership had eroded.

That was when Rahman, a seasoned engineer turned mill manager, walked through the gates. He wasn’t the loudest man in the room, nor the one with the fanciest title. But he carried with him a quiet strength—habits that slowly turned respect into his greatest legacy.

1. Keeping His Word

From the first day, Rahman promised his workers something simple: “I will never promise what I cannot deliver.”
When he said wages would be paid on the 28th, they were—on time, every time. When he pledged to repair the worn-out sterilizer within three weeks, he stayed late every night until it was done. The men began to believe his words, because he never broke them.

2. Showing Up Early

While others dragged their feet at 7:55 AM, Rahman was already at the boiler house by 7:30, inspecting gauges, greeting operators by name, and sharing small conversations. His early presence sent a message: “Your time matters to me.” It set the tone for the entire team.

3. Owning Mistakes

When the mill once suffered a major turbine trip during peak season, everyone expected blame games. Instead, Rahman stood before his team and said, “I miscalculated. I should have ordered spare parts earlier. This is my mistake.” His honesty disarmed anger and inspired loyalty. The workers rolled up their sleeves, determined to fix things together.

4. Listening First

In morning briefings, Rahman rarely spoke first. He let operators, fitters, and drivers share their challenges. Only after listening deeply did he respond. Workers felt heard, and in return, they listened to him.

5. Skipping Gossip

The mill was a breeding ground for rumors—who was lazy, who got favors, who might be fired. But Rahman never indulged. When someone tried to pull him in, he smiled and said, “Let’s talk about how to improve the press station instead.” Over time, gossip lost its grip.

6. Clear Communication

Rahman avoided jargon and vague words. Instead of “Maybe we’ll improve steam flow,” he’d say, “By next week, we’ll reduce steam loss by 10% by fixing leaks in line 3.” His clarity cut confusion like a blade.

7. Bringing Solutions

Workers noticed that whenever Rahman highlighted a problem, he always brought an idea. When the loading ramp was congested, he didn’t just complain—he sketched a redesign with an extra lane for tractors. His habit spread; soon, his team also came with ideas instead of complaints.

8. Going the Extra Mile

Even after long days, Rahman walked the workshop at night, checking if apprentices were safe and machines were shut down properly. When floods hit the estate road, he personally joined the repair crew, knee-deep in mud. His consistency showed that leadership wasn’t about titles—it was about action.

9. Making Others Shine

During the company’s annual performance meeting, instead of boasting, Rahman highlighted his team:

“It was Amir’s idea that reduced boiler downtime.”

“Credit goes to Siti, who trained new workers with patience.”
His people felt valued, and their respect for him grew deeper.

10. Asking for Feedback

Rahman often sat with his engineers and said, “Tell me where I can improve.” Some hesitated, but when he actually acted on their suggestions—like shortening unnecessary meetings—they realized he meant it.

11. Staying Curious

When a junior operator suggested a new method for fiber recovery, Rahman didn’t dismiss it. Instead, he asked questions, tested the idea, and implemented it mill-wide. Curiosity kept him learning, even after 20 years in the industry.

12. Keeping Calm Under Pressure

Perhaps his greatest test came when the boiler tripped during peak production, and the visiting director stormed in, furious. While others panicked, Rahman remained calm: “Sir, give us three hours. We’ll be back online.” His steady voice steadied the team, and true enough, the boiler roared back within the promised time.

The Legacy of Respect

Years later, when Rahman retired, the mill workers gathered to send him off. They didn’t talk about his position, his salary, or his technical knowledge. They remembered how he treated people, how he spoke, how he stood by his word.

Respect, after all, wasn’t demanded. It was earned—habit by habit, day by day.

✨ That mill, once broken and disheartened, thrived under Rahman’s leadership. His story became a quiet legend in the palm oil industry: the tale of a man who showed that true leadership isn’t about control—it’s about trust, communication, and respect.

#kembarainsan #blog #blogger #engineer #malaysia #sabah #sarawak #plantmanager #palmoilmill #estate #oilpalm

Clarity

🌴 The Discipline of Showing Up

In Sugut, Sabah, there’s a production executive named Richard. For almost 20 years in the palm oil industry, he built a reputation not by titles or loud words—but by how he showed up.

Every morning, before the sun rose above the palm trees, Richard was already at the mill. Before 7 a.m., he was there. And long after the machines quieted at night, he often left past 9 p.m.

His leadership wasn’t about commanding.
It was about presence, patience, and persistence.

When things broke down, Richard never raised his voice. His calmness steadied the team.
When young engineers struggled, he didn’t take over—he coached, removed barriers, and gave them space to grow.
When others achieved, he made sure to celebrate them, because he believed recognition was oxygen for people.

But beyond his discipline and work ethic, Richard understood one simple truth:

> “The real problem in speech is not precise language. The problem is clear language.”

In the chaos of the mill—steam hissing, turbines spinning, operators rushing—his team didn’t need jargon or long speeches. They needed clarity.

Richard believed the desire of every leader should be to communicate ideas so clearly that others could act on them. Precision was useful only when doubt existed, and even then, it should be focused where it mattered.

This philosophy shaped his briefings:

No drama, only direction.

No overcomplication, only clarity.

No endless lectures, just the right words to align his team.

It’s why his people trusted him. They didn’t have to decode what he meant—they could focus on their work, because his message was simple and clear.

Two decades later, Richard’s true legacy isn’t the tons of palm oil produced.
It’s the people he shaped—the engineers, executives, and technicians who carry his lessons forward.

✨ Leadership, Richard proved, isn’t about being the loudest in the room.
It’s about the discipline of showing up—and the clarity of words that guide others through uncertainty.

👉 Which part of Richard’s story speaks to you most?

#Leadership #Communication #blog #blogger #sabah #sarawak #malaysia #KembaraInsan #PalmOilIndustry

The Mill Manager Who Refused to Fall

In the heart of the plantation, where the turbines roar and boilers breathe out clouds of steam, stood a man who carried more than the weight of his job. He was not only a mill manager—he was also an engineer with grease on his hands, a manager of people with restless hearts, a husband to a patient wife, a father to five hungry children, and a son to aging parents who still looked at him with hope.

Every morning, he walked into the mill knowing that problems awaited him. A broken sterilizer. A turbine leak. A safety officer complaining about careless workers. A transporter refusing to follow rules. Each issue demanded an answer, demanded leadership. And when the evening came, his phone would still buzz—emergencies don’t sleep in a palm oil mill.

But the mill was only half of his battle. At home, bills piled up like unprocessed fruit bunches. His children needed school fees, his parents needed medicine, and his wife needed his time, though time was the one thing he could never give enough. Still, he tried—balancing between factory noise and family voices.

Many of his peers had resigned. Some became consultants, others moved to different industries, and a few simply gave up. They said the fight wasn’t worth it.
But he stayed.

He stayed because he knew his family’s survival depended on his shoulders. He stayed because the safety of every worker in that mill was tied to his decisions. He stayed because he believed that perseverance was not just about work—it was about legacy.

Yes, the challenges came non-stop. Breakdowns, accidents, conflicts, stress, even moments of despair. Yet every time he stumbled, he stood up again. Every time he was pushed to the edge, he held on tighter.

He told himself,
“If I fall, my family falls. If I give up, the mill gives up. If I resign, then who will stand?”

And so, he stood—weathered but unbroken. A mill manager who fought not only for crude palm oil and profits, but for the dignity of being a provider, a leader, and a son who refused to disappoint his parents.

Others saw him as just another manager. But those who knew him understood:
He was the man who refused to fall.
He was perseverance in flesh and blood.

#kembara insan #blog #blogger #palmoilmill #estate #malaysia #sabah #sarawak #plantmanager

A Day in the Life of a Plant Manager

On Sunday, I took my wife and kids to Zoo Negara. The plan was simple: spend quality time together. After walking around, we stopped by a hotel and had a meal. On the way back, things changed. My wife suddenly lost her mood and started snapping for no clear reason. I kept quiet, not wanting to make things worse.

Back home, just as I was ready to rest, a message came in—someone chasing me for debt.

Monday Morning at the Plant

The new week started, and problems were already waiting.

An email reported yesterday’s operational issue.

A manager complained about another staff.

A machine broke down, production disrupted.

The safety officer came, frustrated that staff and transporters ignored rules and refused to listen.

Before I could sort anything out, my boss called for a meeting. He asked about the daily report. My engineer was still outstation, so the report wasn’t submitted. The boss got angry. I swallowed it.

Lunch That Wasn’t

During lunch break, a motorbike hit my car at a junction. Just a scratch, but still a hassle. The restaurant I went to was closed. I had to find another place.

Before I could eat, my phone rang—someone needed to see me urgently at the office. Back at the plant, a visitor was already waiting.

Later in the afternoon, the safety officer sent an email: Tomorrow, the Environmental Department is coming for inspection. Housekeeping at the plant was in bad shape. On top of that, the oil tank was full, and in two days another plant was starting up. Output would rise, waste would need to be disposed quickly.

Then came the transporters. One said the road was blocked, trucks couldn’t move. Another said JPJ was doing a roadblock, tankers stuck.o

Back Home

That evening, I went home completely drained. I thought I could finally rest. Instead, I found the water pipe leaking. Then the water supply was cut. After Maghrib prayers, I sat down to eat. My wife only cooked simple fried fish, then went straight to bed.

When I walked into the bedroom, the bed was full of my youngest child’s toys. I stared at it for a moment, then took a deep breath.

Reflection

That day reminded me that being a Plant Manager isn’t just about running machines or managing people. Problems come from everywhere—home, office, operations, even the road. Big or small, they pile up.

But in the end, no matter how heavy the ets, you still come home. Sometimes it heals you, sometimes it tests you even more. That’s reality. No scripts, no filters—just life that demands patience, one day at a time.

#plantmanager #millmanager #kembarainsan #blog #blogger #palmoilmill #mill #anekdot 

Wednesday, 20 August 2025

The calm within the storm




Haris was a plant manager at a palm oil refinery on the east coast. Every morning, before the first whistle of the turbine echoed across the mill yard, he would scroll through his phone. Headlines of economic crises, endless political quarrels, workplace gossip in the group chats, and even personal attacks on social media were everywhere. The noise was endless.

At first, Haris used to let it get under his skin. A single negative post about his management style could haunt him throughout the day. A heated argument on social media left him restless at night. In meetings, he carried this emotional baggage, making him impatient with his team.

But years of experience taught him one golden lesson: not all things deserve his attention.

He began to practice a discipline he called the art of filtering. Each morning, after reading the news and messages, he would ask himself:

Is this within my control?

Does this add value to my day or my people?

Will reacting to this bring peace or only more noise?

Slowly, he built his own mental filter. Gossip among staff? He smiled and walked past. Negative posts on social media? He scrolled on. Political noise? He focused on what he could control — production targets, equipment reliability, and the well-being of his team.

In the evenings, when the boilers quieted and the shift handover was complete, Haris would sit on the verandah of his quarters, looking at the estate stretching into the horizon. The sound of crickets, the rustling palm leaves, and the fading sunset reminded him that true peace comes not from controlling the world, but from controlling the entry points of the heart.

Over time, his calmness became a shield. Workers respected him because he never reacted hastily to rumours. His superiors valued his steady hands during turbulent times. Most importantly, his family cherished a man who, despite the storm of information around him, always came home with a peaceful smile.

Haris knew now: ignoring is not weakness. It was wisdom. It was strength. It was the quiet power that allowed him to protect both his plant and his own inner world.

✨ Moral: Just like a plant manager filters impurities from crude palm oil to produce golden refined oil, we too must filter the noise of life — gossip, unnecessary drama, and meaningless conflict — to produce peace within ourselves.

Would you like me to make this into a LinkedIn-style post version (shorter, punchy, with key takeaways), or keep it as a long-form reflective article like above?
Here’s a story version for you, Hashim, based on the theme “Seni Mengabaikan Demi Ketenangan” but placed in the life of a plant manager:

The Story: The Calm Within the Storm

Haris was a plant manager at a palm oil refinery on the east coast. Every morning, before the first whistle of the turbine echoed across the mill yard, he would scroll through his phone. Headlines of economic crises, endless political quarrels, workplace gossip in the group chats, and even personal attacks on social media were everywhere. The noise was endless.

At first, Haris used to let it get under his skin. A single negative post about his management style could haunt him throughout the day. A heated argument on social media left him restless at night. In meetings, he carried this emotional baggage, making him impatient with his team.

But years of experience taught him one golden lesson: not all things deserve his attention.

He began to practice a discipline he called the art of filtering. Each morning, after reading the news and messages, he would ask himself:

Is this within my control?

Does this add value to my day or my people?

Will reacting to this bring peace or only more noise?

Slowly, he built his own mental filter. Gossip among staff? He smiled and walked past. Negative posts on social media? He scrolled on. Political noise? He focused on what he could control — production targets, equipment reliability, and the well-being of his team.

In the evenings, when the boilers quieted and the shift handover was complete, Haris would sit on the verandah of his quarters, looking at the estate stretching into the horizon. The sound of crickets, the rustling palm leaves, and the fading sunset reminded him that true peace comes not from controlling the world, but from controlling the entry points of the heart.

Over time, his calmness became a shield. Workers respected him because he never reacted hastily to rumours. His superiors valued his steady hands during turbulent times. Most importantly, his family cherished a man who, despite the storm of information around him, always came home with a peaceful smile.

Haris knew now: ignoring is not weakness. It was wisdom. It was strength. It was the quiet power that allowed him to protect both his plant and his own inner world.

✨ Moral: Just like a plant manager filters impurities from crude palm oil to produce golden refined oil, we too must filter the noise of life — gossip, unnecessary drama, and meaningless conflict — to produce peace within ourselves.

#Leadership #Mindset #PersonalGrowth #CalmLeadership #PlantManagerLife #kembarainsan #blog #malaysia #sabah #sarawak

From Palm Oil Mills to Refineries: What I Learned

Not many millers make the move from upstream (mills) to downstream (refineries). It happens, but it’s rare. I was one of those who took the leap — and honestly, I made a few mistakes in my decision-making.

Why did I make the switch?
1️⃣ I trusted a close friend.
2️⃣ My family was tired of moving every few years, and my eldest child was about to sit for UPSR. Stability mattered.
3️⃣ HR at the new company painted a very attractive picture.

Looking back, I could blame these factors. But the truth is, the decision was mine. And I own it.


What Changed?

Technology & Learning – Moving to a refinery meant adapting to new systems and processes. With determination, you can master them within a few years.

Lifestyle – Mills are remote, quiet, close to nature. Refineries are in busy cities. The shift was huge, but it gave my family stability.

Facilities – In mills, managers enjoy perks: housing, vehicles, domestic helpers. In refineries, those benefits are rare and depend on company policy.

Team & Complexity – Mills may have 3–4 engineers. Refineries need large, specialized teams. Collaboration and coordination become critical.

Pay & Rewards – Surprisingly, mill managers often earn more than refinery managers because upstream operations generate higher margins.


My Reflection

If you’re considering the move from upstream to downstream:

  • Don’t fear new technology — you’ll adapt.

  • Consider lifestyle and family needs carefully.

  • Be realistic about perks and compensation.

  • Remember: your problem-solving and leadership skills are transferable.

For me, the journey wasn’t perfect. But it gave me perspectives I would never have gained had I stayed in one place.

Sometimes, the value of a decision lies not in whether it was right or wrong — but in what you learned along the way.

#palmoilmill #palmoil #mpob #sawit #malaysia #indonesia #merdeka #blog #blogger #kembarainsan

From Mills to Refineries: My Journey Across the Palm Oil Industry


When I look back at my career, one of the biggest shifts I ever made was moving from the upstream side of the palm oil industry—managing mills in remote estates—to the downstream world of refineries located in the city.

If I am being completely honest, I made a few mistakes in how I approached this decision. But every mistake has its lesson, and every decision, whether right or wrong, has shaped the person I am today.


Why Did I Make the Leap?

Several factors influenced me at the time:

  1. Trust in a close friend – A friend whom I deeply respected encouraged me to take the step. I believed in his words and judgment.

  2. Family considerations – After 15 years of moving from one mill to another, constantly uprooting our lives, my family was tired. My children, especially my eldest, were entering an important stage of education with the UPSR examination. The idea of stability—one house, one school, one community—was deeply appealing.

  3. Promises from HR – The new company’s HR painted a rosy picture. They promised me that the company was strong, the management was good, and my future boss was excellent. At that moment, it sounded like the perfect opportunity.

And so, I said yes.


Acceptance and Accountability

Looking back, I could easily blame those three factors. But the truth is, the decision was mine. I chose it.

That is why today, I don’t see it as regret, but as part of my journey. I accept it as fate and as a personal test. It is also why I continue to fight and move forward—because every chapter adds to my growth, not diminishes it.


Why Share This Story Now?

Recently, a connection on social media asked me to share my perspective. He pointed out that it’s rare for a miller to switch industries and move into a refinery career path. It happens, but not often.

That is when I realized—my story might help others who are thinking about making a similar move.


Lessons from the Transition

1. Skills Transfer Across Industries

If you are an engineer or manager who constantly learns and develops yourself, you should not worry. The core of what we do—problem-solving, decision-making, managing people and operations—is transferable.

From mill to refinery, the technology may be different, but within a few years of focused learning, you will adapt.

2. Location and Lifestyle

In a mill, you live in remote estates surrounded by nature. Life is quieter, with the sounds of birds and the forest. In a refinery, you are in the heart of the city—traffic jams, busy schedules, and endless hustle.

For me, this was one of the biggest lifestyle changes. But with it also came stability for my family.

3. Facilities and Perks

Upstream managers often enjoy company bungalows, four-wheel drive vehicles, domestic helpers, and authority over the entire mill. Refineries are different—you rarely receive such perks. Everything depends on the company’s policy.

4. Workforce and Complexity

A mill may only have three or four engineers or executives. A refinery, however, requires many more engineers across specialized departments. The complexity is greater, and so is the need for teamwork and coordination.

5. Standards and Certifications

Whether mill or refinery, the industry standards (ISO 9001, ISCC, MSPO) are similar. However, refineries often require additional certifications to meet international customer requirements.

6. Salary and Rewards

This is a surprise to many. In reality, mill managers in upstream often earn more in total compensation compared to refinery managers. This is because of the high margins and critical importance of upstream operations.



Reflection

If you are standing at the same crossroad, wondering whether to leap from upstream to downstream, here is my honest reflection:

  • Don’t be afraid of learning new technologies. With dedication, you will adapt.

  • Think carefully about lifestyle and family needs. The city and the estate offer very different lives.

  • Be realistic about perks and compensation. Not every move means more rewards—it’s often a trade-off.

  • Remember, your skills are valuable. Engineers and managers who are problem-solvers can thrive anywhere.

At the end of the day, my move was not perfect. I made mistakes. I learned hard lessons. But I also gained perspectives I could never have had if I stayed in one place.

And that, to me, is worth sharing.

#palmoilmill #palmoil #mpob #sawit #malaysia #indonesia #merdeka #blog #blogger #kembarainsan

Tuesday, 19 August 2025

A Journey Through Mills and Mistakes

For fifteen years, Hashim served with loyalty and grit. From the humid fields of Sabah to the riversides of Sarawak, he had walked the factory floors of seven palm oil mills. Every few years, he moved his family—packing boxes, shifting schools, uprooting lives—because the mills needed him.

It was a life of sacrifice and resilience.

One day, a close friend came with an offer.
A refinery was looking for someone to take charge. The timing seemed right: his eldest daughter was preparing for her Ujian Penilaian Sekolah Rendah, and the thought of settling down in one place felt like a blessing. Trusting his friend’s words and eager to give stability to his family, Hashim accepted the position.

He didn’t know then that this decision would become the hardest chapter of his career.

A Culture That Chained Him

From the very beginning, something felt wrong. The refinery looked polished from the outside, but inside, the foundations were crumbling.

Poor management suffocated growth.

Micromanagement stripped away initiative.

Corruption crept like a poison in daily operations.

Favoritism destroyed fairness and morale.

Hashim tried. He coached his team with the same passion he had always carried. He pushed for systems, discipline, and transparency. But every effort seemed to hit a wall of politics and resistance.

Day by day, he felt his spirit erode.

For almost four years, he endured. He likened it to driving a car with a punctured tyre. You can push forward, but unless you change it, you will go nowhere. He tried to patch it, to replace the damaged culture—but the system was too deep, too resistant.

The Breaking Point

The weight grew unbearable. Stress consumed him. Nights became restless, days became heavier. The once-driven miller who inspired others was now drowning in silence.

Until one morning, he looked at himself in the mirror and whispered:
“Enough.”

He realized that staying was no longer resilience—it was self-destruction.

The Hard Price of a Lesson

Hashim made the painful decision to walk away. Leaving behind the refinery was not just a resignation; it was an act of reclaiming himself.

It was the hardest lesson of his career. Trust, he realized, must be paired with wisdom. Stability should never come at the cost of dignity. And sometimes, no matter how strong you are, you cannot change a culture that refuses to change.

But he also carried a gift from that dark chapter: clarity.

He learned to ask deeper questions, to study organizations before stepping in, and to protect not just his career, but his peace of mind. The refinery had drained him, but it also sharpened him into a leader who knew his worth.

Moving Forward

When he joined a new company, he carried the scars—but also the wisdom. He no longer saw mistakes as failures, but as tuition fees life makes you pay.

For Hashim, the refinery was not the end. It was a turning point.
A story of pain, yes—but also a story of growth.

✨ This story captures both the professional struggle and the personal resilience.

#palmoilmill #sabah #sarawak #mill #refinery #malaysia #blog #kembarainsan

🌴 The Mill of Jeneri: A Story of Trust and Leadership

In the quiet heart of Jeneri, Kedah, nestled between endless rows of oil palm estates and the misty ridges of the Gunung Jerai foothills, stood a palm oil mill that had seen both triumph and turbulence. For decades, the mill was the lifeline of the community — fathers, sons, and daughters found their livelihood within its gates. Yet behind the humming turbines and clouds of steam, the mill struggled with something far less visible: trust issues within its workforce.

A Fractured Team

The workers whispered about favoritism. Engineers complained that their suggestions never reached the top. Supervisors felt blamed whenever problems arose, even if they had warned management earlier. The sense of unity, once strong in this rural town, had slowly eroded.

The turning point came one late evening when the boiler tripped, shutting down the entire sterilization process. Instead of solving the crisis together, the team fell into arguments — maintenance blamed operations, operations blamed management, and management blamed “lack of discipline.” The mill lost two full days of production, and with it, the confidence of both staff and smallholders who depended on timely processing of their fruit.

A New Manager Steps In

Amid this storm, the company appointed a new mill manager, Mr. Faris, a Kedahan himself, who had once worked in the estates of Sabah and returned home to serve his community. Unlike his predecessors, Faris did not rush to implement new policies or demand instant results. Instead, his first act was simple: he gathered everyone under the old raintree beside the mill yard and asked them to share their frustrations.

For hours, he listened. No interruptions, no defenses. Just listening.

From the general workers who felt invisible, to the engineers who felt their voices were dismissed, to the supervisors who carried silent burdens — he heard them all. And in that moment, a small seed of trust was planted.

Building Bridges

Over the months, Faris practiced what he preached:

Transparency — Weekly meetings where results, costs, and challenges were openly shared.

Fairness — Promotions and overtime allocated based on merit, not personal ties.

Recognition — Even the quietest workers received praise when they contributed to solutions.

Shared accountability — When mistakes happened, Faris stood with his team instead of pointing fingers.

Slowly, the culture shifted. Workers began volunteering ideas. Supervisors started mentoring juniors instead of competing with them. Even during breakdowns, teams stayed calm and collaborated to fix issues faster than before.

The Revival of Jeneri Mill

Within a year, the mill’s performance improved dramatically. Extraction rates went up, downtime was reduced, and safety compliance reached new highs. But the true victory was intangible: trust had returned.

One evening, an old technician said, “Dulu kita kerja sebab terpaksa. Sekarang kita kerja sebab percaya.”
(“Before, we worked because we had to. Now, we work because we believe.”)

For the people of Jeneri, the mill was no longer just a factory of palm oil. It had become a factory of trust — proof that even in an industry of machines and hard labor, the softest value of all, trust, was the true driver of progress.

The miller who lead with stories

The Miller Who Led with Stories

Hashim Muhammad stood at the edge of the palm oil mill in Surabaya, Indonesia. The air was thick with the smell of fresh fruit bunches, steam rising from the sterilizers, and the rhythmic hum of machinery filling the compound. For him, the mill wasn’t just a workplace—it was a living classroom.

As a miller, Hashim had always believed in discipline and hard work. He trained his engineers and operators tirelessly—walking the shop floor, showing them how to handle equipment, teaching them safety protocols, correcting mistakes patiently. But something was missing.

Despite his coaching, he noticed his team often followed instructions without true conviction. They did the job because they were told to, not because they were inspired.

Discovering Strategic Storytelling

One evening, after a long day of supervising boiler operations, Hashim attended an online seminar about strategic storytelling in leadership. The concept struck him deeply:

> “Facts tell, but stories sell. People may forget your instructions, but they will remember your stories.”

It was then Hashim realized—his team didn’t need more technical briefings. They needed stories that connected their daily work to a bigger purpose.

Applying the Stories at the Mill

The next morning, instead of giving a routine safety briefing filled with numbers and checklists, Hashim told a story:

He spoke about a mill accident he had once witnessed early in his career—how a small mistake almost cost a colleague his life, and how discipline saved the day. His voice carried emotion, his eyes carried truth.

For the first time, his operators weren’t just nodding blankly. They were listening, feeling, and reflecting.

When production challenges came, Hashim didn’t scold. Instead, he narrated stories of past teams who overcame breakdowns, who stayed late together, who turned problems into achievements. Slowly, his people began to see themselves not just as workers, but as heroes in their own story.

Transformation Through Stories

Within months, the change was visible.

Safety performance improved because operators remembered the “accident story” every time they stepped near hot steam.

Teamwork grew stronger because they felt part of something larger than themselves.

Young engineers were motivated because they saw in Hashim’s stories a reflection of their own journey ahead.

Hashim had discovered that strategic storytelling was more than a leadership tool—it was a bridge between head and heart. His mill wasn’t just producing oil; it was producing pride, responsibility, and unity.

The Legacy of a Storytelling Miller

Years later, people would still recall the stories Hashim told at morning briefings. They might forget the technical details of a turbine or the standard operating procedure of a clarifier, but they never forgot the lessons hidden in his stories.

Hashim Muhammad became known not just as a miller, but as a leader who coached with discipline and led with stories. In Surabaya, his palm oil mill didn’t just process fruit—it cultivated people.

First female estate manager story

🌿 A Day in the Life of Malaysia’s First Female Estate Manager at Snergy Berhad

The morning sun rose gently over the oil palm fields of Linggi, painting the estate in hues of gold and green. While many were just beginning their day, Nur Hana Fatimah was already walking the fields, boots crunching against the damp earth.

She wasn’t just inspecting palms. She was walking a path that few women had dared to tread before her — the path of an Estate Manager in one of Malaysia’s most male-dominated industries.

🌸 Breaking New Ground

When Nur Hana first joined Snergy Berhad more than 17 years ago, she was often the only woman in management meetings. Many doubted whether she could survive the demands of plantation life:

managing hundreds of workers,

overseeing thousands of hectares,

and navigating the high-pressure world of performance targets.

But she carried with her three powerful traits: resilience, empathy, and discipline.

Each estate she served shaped her into the leader she is today. From Kalumpong Estate in Perak to Kerdau in Pahang, and finally to Tampin Linggi, Negeri Sembilan, she proved that leadership isn’t about physical strength, but about mental clarity and the courage to decide.

🌱 Lessons from the Field

In the early years, she was known for walking alongside her workers, listening to their struggles. While others managed from office desks, Nur Hana believed leadership begins in the field.

She once said:

> “If I can show them I care, they will show me their best work.”

Her ability to balance compassion with firmness became her trademark. Workers respected her not because of her title, but because of her consistency and fairness.

🚀 Leading with Innovation

At Serkam Estate in Melaka, she introduced mechanization to improve harvesting efficiency. At Kerdau Estate, she championed cost-saving initiatives. By the time she took the helm of Tampin Linggi Estate, she was already recognized as a trailblazer for women in plantations.

Her PhD journey at Universiti Teknologi MARA further sharpened her ability to merge academic knowledge with real-world practice.

🌟 More than Just a Manager

Nur Hana Fatimah is more than the first female estate manager at Snergy Berhad. She is:

A mentor to young planters, especially women.

A bridge between tradition and modernization in plantation practices.

A symbol of perseverance in a world that once doubted her place.

Every evening, when she walks back from the fields, the setting sun reflects on her legacy — a reminder that change begins when one person dares to take the first step.

👉 Her story is not just about palm oil plantations. It’s about shattering barriers, leading with heart, and proving that the future of leadership is inclusive.

#firstfemaleplanter #planter #oilpalmestates #palm oil mill #sabah #sarawak #malaysia #mpob #mpoc


Richard’s Story: The Discipline of Showing Up

Richard has spent almost 20 years in the palm oil industry, serving as a production executive at a mill in Sugut, Sabah. For many, his name became synonymous with discipline. Not because of the authority on his title, but because of how he showed up—every single day.

He was at the mill before 7 a.m., long before the factory engines roared to life. And he often left after 9 p.m., when the night shift was already well underway. His presence wasn’t about clocking long hours—it was about being reliable, visible, and available when his people needed him most.

1. Kindness Under Pressure

When breakdowns struck or targets slipped, Richard never raised his voice. His calm tone steadied the room. Workers trusted him because he treated them with respect even in high stress.

2. Clear, Calm Communication

Instead of drama, he gave direction. During morning safety briefings, his instructions were simple, practical, and consistent. He knew panic never solved problems—clarity did.

3. Consistency in Hard Times

The palm oil mill is an unforgiving environment. Machines fail, weather disrupts, and markets fluctuate. But Richard’s consistency—his routine, his work ethic, his presence—anchored the team.

4. Active Listening

You could often find him in the workshop or at the loading ramp, leaning in as a junior engineer spoke. He didn’t just wait to reply—he listened, understood, and coached.

5. Removing Roadblocks

When a young executive struggled with process optimization, Richard stepped in—not to take over, but to remove the barriers, give guidance, and let the junior succeed. Helping others win became his trademark.

6. Celebrating Others

He never sought the spotlight. Instead, he pointed it at others—calling out a technician who solved a tough problem, or applauding a team for meeting production efficiency. He believed recognition was oxygen for morale.

7. Reliability Above All

In an industry where fatigue and turnover were common, Richard’s greatest leadership trait was simple: he showed up. Day after day, year after year. And that reliability built unshakable trust.

The Legacy

Now, nearly two decades later, Richard isn’t remembered just for the tons of crude palm oi his mill produced. He’s remembered for the people he shaped—the engineers, executives, and technicians who carry his lessons forward.

Leadership, he proved, isn’t loud.
It’s not in speeches or titles.
It’s in how you treat people when no one’s watching—and in the discipline of showing up

👉 Which of Richard’s traits resonates most wuth you?

#Leadership #KembaraInsan #PalmOilIndustry #Discipline #Mentorshipet

Monday, 18 August 2025

The Journey of Alif: From Silence to Leadership


Alif grew up in Gresik, Indonesia, as a quiet and reserved boy. He was the kind of student who preferred books to crowds, and ideas to small talk. His teachers would often describe him as “bright but silent,” someone who rarely volunteered to speak, yet always carried depth in his thoughts.

When he graduated as an engineer, he took up a role as a cadet engineer in a palm oil mill near his hometown. At first, the transition was overwhelming. The mill was loud, fast-paced, and full of seasoned operators and supervisors who seemed to know every nut, bolt, and fiber of the machines. For an introvert like Alif, it was intimidating.

But in his new role, silence was no longer an option.

Every morning, he was required to lead the safety briefing — standing in front of operators, maintenance crews, and technicians to communicate risks, instructions, and daily goals. At first, his voice trembled. His eyes often searched for the floor instead of meeting the gaze of his team. Yet, every day he tried again. Slowly, the trembling faded. Confidence started to grow.

In the plant floor, his responsibilities expanded. He had to coordinate the production team and the maintenance team, often mediating between their different priorities — one focused on output, the other on reliability. At first, he struggled to find the right words to unite them. But he observed. He learned from his seniors, the mill manager, and even from seasoned planters who visited the mill. He noted how they gave instructions, how they listened, and how they carried themselves with authority yet humility.

Day by day, Alif was transforming. The shy young man was developing into a leader who could both speak and inspire.

Driven by his thirst for growth, he decided to further his studies. He enrolled in a Master in Business Administration (MBA) program, balancing his studies with the demands of mill life. Theory began to connect with practice: what he studied in management, leadership, and organizational behavior, he immediately tested in real situations at the mill.

Years passed, and Alif’s efforts bore fruit. He was no longer the shy cadet engineer. He had become a plant manager, trusted to lead not only the machines and processes, but also the people who kept the mill alive.

From silence, he found his voice.
From shyness, he built confidence.
From observing others, he became a leader in his own right.

And through it all, Alif carried one lesson closest to his heart: Leadership is not about being the loudest in the room, but about having the courage to grow, learn, and step forward when others need you.

Fatimah and the Generations of the Plant

When Fatimah became Plant Manager of the petrochemical facility in Kota Bharu, she quickly noticed something interesting: the plant wasn’t just powered by turbines, boilers, and control systems—it was powered by people from very different generations.

In the same control room, she had Baby Boomers who had worked in the industry for decades, Generation X who were pragmatic and independent, Millennials who valued collaboration, and fresh Gen Z recruits who grew up with smartphones in their hands.

At first, these differences led to tension.

The Boomers preferred strict procedures and resisted change.

The Gen Xers wanted independence and flexibility.

The Millennials asked for feedback and purpose.

The Gen Zs wanted fast answers and modern tools.

If not handled well, this mix could have become a recipe for miscommunication and frustration.

Listening Across Generations

Fatimah knew the key was not to enforce one-size-fits-all leadership, but to adapt her approach.

With the Boomers, she showed respect for their experience. She invited them to mentor younger staff and honored their long service in town halls.

With the Gen Xers, she trusted them to lead projects with minimal micromanagement. They valued her confidence and delivered results.

With the Millennials, she provided regular feedback sessions and aligned their tasks with the bigger mission of sustainability and innovation.

With the Gen Zs, she introduced mobile apps for maintenance logging, digital dashboards, and quick peer-learning sessions.

Bridging the Gap

To foster unity, Fatimah launched a cross-generational project team. A Boomer engineer worked alongside a Millennial supervisor and a Gen Z trainee. The Boomer shared hands-on troubleshooting wisdom, the Millennial kept the team collaborative, and the Gen Z digitized the process with new tools.

What could have been a clash of styles became a fusion of strengths.

The Results

Productivity improved, yes—but more importantly, trust grew. Each generation felt valued in its own way. Employees stopped complaining about “youngsters who don’t listen” or “old staff who refuse change.” Instead, they saw themselves as different gears in the same machine, each turning the plant forward.

Fatimah’s Reflection

One evening, as she walked past the humming plant, Fatimah smiled to herself.

> “Machines don’t care about generations. But people do. If I can bridge the gap between them, this plant will run not just efficiently—but harmoniously.”

And with that, she proved that great leaders don’t erase differences—they weave them into strength.

Fatimah: The Many Roles of a Leader

From Daughter to Student

Fatimah grew up in a modest home in Kelantan. Her father, a schoolteacher, always reminded her:
“Knowledge is a treasure no one can steal. Learn it, use it, and share it.”

As a daughter, she learned obedience, respect, and resilience. She helped her mother at home, balancing family duties with her studies. At university, she carried those lessons with her—discipline from her father, patience from her mother. They became the foundation of her success as a mechanical engineering student.

From Student to Engineer

Graduation marked the beginning of a new chapter. At first, Fatimah was overwhelmed. As a young engineer, she faced heavy machinery, tight deadlines, and a male-dominated workplace.

But she adapted:

She learned the technical side of plant operations.

She unlearned her hesitation to speak up in meetings.

She relearned how to collaborate by earning respect not through authority, but through competence.

Her early career was marked by mistakes, but also by courage. Every error was a lesson; every small success, a stepping stone.

From Engineer to Plant Manager

When she was promoted to Plant Manager, Fatimah realized the job wasn’t only about engineering anymore. It was about people.

She had to adapt her leadership style:

From problem-solver to coach. Instead of fixing everything herself, she guided others to find solutions.

From technical expert to visionary. She had to talk about strategy, culture, and safety—not just machines.

From follower to role model. Her words, tone, and decisions carried weight. People watched, learned, and followed.

She embraced what she once read: “Leadership is not about having all the answers. It’s about creating the space where answers can emerge.”

Balancing Career and Family

At home, Fatimah was not “the Plant Manager.” She was a wife, a mother, and a daughter. Juggling boardroom meetings with bedtime stories wasn’t easy. There were nights when she came home exhausted, yet still sat with her children to listen to their school stories.

Her secret was presence over perfection. When she was with her family, she was fully there—no emails, no plant reports, just love and listening.

Her children admired her determination, her husband supported her sacrifices, and her parents beamed with pride. She proved that success at work did not mean failure at home.

Her Legacy of Adaptation

Fatimah’s story was not one of sudden brilliance, but of continuous adaptation:

As a daughter, she learned values.

As a student, she sharpened her mind.

As an engineer, she built skills.

As a plant manager, she built people.

As a mother and wife, she nurtured love and stability.

Her ability to learn, unlearn, and relearn made her not just a successful professional, but also a fulfilled human being.

> “Every new role is a new classroom,” Fatimah reflected one evening. “The difference is, the lessons aren’t written in books anymore—they are written in people, challenges, and the choices I make every day.”

And with that, she became a symbol of what true leadership is: not just adapting to roles, but becoming better through them.